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Change Payment Credit Card

If you want to or need to change the credit card on file that is used to pay your hosting then you can log in and update the information on file to include the new credit card you wish to use.

To update your credit card on file follow the directions below:

Our system allows you to manage this information online via a secure web site.

  1. Go to https://purpleguy.infusionsoft.com/ClientLogin/login.jsp
  2. Log in using the email you have on file with us and password.
    1. If you do not know the password click the "Need a Password?" link under the Log in button.
    2. The system will email you your password.
    3. IMPORTANT: If you enter your email address to retrieve your password and it tells you you are not in the system and asks you to create an account. DO NOT DO THAT. Please submit asupport ticket and we will look up your password. You will then be given an opportunity to update the email address on file with us. If you create a new account you will be double billed.
  3. Check the data on the page to make sure it is current.
  4. If the contact information needs to be updated, click the "Edit" link just below the phone number. Make the changes and click the "Update" button.
  5. Click the "Edit" link under the Recurring Orders section of the page.
  6. This shows you the amount and date of your monthly hosting invoices.
  7. Next the the words Credit Card click the "Add" link.
  8. Fill in all the blanks with the billing information for the credit card you wish to use to pay your monthly bill.
  9. When you are done click the "Save" button.
  10. On the page it will now show the card you just entered.
  11. Above the Update Recharge button, in the Credit Card 1 field select the card you just added from the list. Do the same for the Credit Card 2 field. Then click the "Update Recharge" button.
The system is now set up to use the new card you provided to charge for your monthly invoice. Click the word "logout" in the top right corner of the page.

If for any reason you ever need to change the card you are using to pay your monthly bill simply log in and add a new card and then select the new card from the drop down list and click the "Update Recharge" Button.
 
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