Support

The Knight Tymes Designs Support Team has put together a variety of support tools to help you get your questions answered as quickly as possible.

1. Support Documents and Training Videos

These support documents contain step-by-step instructions regarding various aspects of your account with us. These include how to renew a domain registered with us, how to create a new email account, how to edit the content of your web site and more. Click Here To Access The Support Documents and Training Videos

2. Frequently Asked Questions

If you ever have any questions that don’t seem to be answered in the Support Documents or Training Videos, be sure to look at our FAQ section as it contains the most common questions (and answers) that our customers have asked. Click Here To Access The FAQs

3. Support Desk (Monday-Friday 9am-5pm Pacific Time – Closed Wednesdays)

Finally if through all that, you still have questions, feel free to contact us directly at our support desk. All support is handled by our parent company Purple Knight Marketing, LLC under the Your Marketing University brand. The Y.M.U support team is available to answer questions Monday, Tuesday, Thursday, Friday from 9am-5pm Pacific Time, we are closed on Wednesdays. With that said, we encourage you to check the Support Documents and Training Videos and FAQ section first because most of the answers are already there. Click Here To Submit a Support Ticket