Knight Tymes Designs | Web Design Graphic Design and Multimedia Presentations

Support

There are a couple of ways for you to get support from Knight Tymes. Your can access our 24 hour Knowledge Base or submit a support ticket.

Please see below for information on how to take advantage of these resources.

Knowledge Base

Our online Knowledge Base is filled with articles, videos and various tips and tricks designed to further your knowledge of your web site, hosting account and the internet experience in general. Just select a topic to see all of the articles available under it.

This thing is amazing! There is a 99% chance your question is answered already.

Hours of Operation

The knowledge base is available 24x7.

Email on Demand ( 1 items )
We are proud to announce our "Email on Demand" system. This allows you to have Articles and Tutorials from our Knowledge Base emailed directly to your email inbox. You can then save them to your computer and have access to them anytime you need them.
Email ( 17 items )
Tutorials on how to manage your email accounts. Including adding new accounts, setting up your email program to check the email account you set up, using web mail, etc.
CMS - How To ( 10 items )
Tutorials on how to make changes to your web site using the Content Management System.
Domain Names ( 3 items )
Information on domain names from purchasing new ones to renewing old ones and anything in between.
Billing ( 6 items )
Instructions on how to manage your billing account with Knight Tymes.
Hosting Account / cPanel ( 16 items )
Instructions on working with cPanel in your hosting account.
Shopping Cart ( 16 items )
Information on how to make changes to your Online Shopping Cart.
Programming and Database ( 1 items )
Uploading Your Web Site ( 3 items )

Support Ticket

Can't find the answer to what you need in our knowledge base? Submit a ticket and someone from our Customer Service Center will personally look into your account for you.

No technical skills necessary, simply fill in the blanks and click Open Ticket. You will receive an email with the information you submitted and instructions on how to view the status of your ticket. When we have an answer for you it will be delivered right to your inbox.

Location Information

Website: http://support.knighttymes.com